A successful business must be backed by
a powerful back office system

Back office

The Back Office is the entry point to the casino system management, working in a browser based environment. Want to see which game is being played right now?
Want to quickly check which player was the high roller of the day? Perhaps you just wish to reward a key player with a special bonus and send him an e-mail alert. The back office system makes all this happen and more.

Multi Level Registration
A successful casino is run by a successful team. Each team member is assigned what they do best. A marketing specialist will be active in the field of marketing campaigns, while the accountant will keep watch over available funds and payment transfers. An analyst will work closely with the report generating tool. These key members don't need to be bothered with other data in the system. FRAMES® back office system enables role-specific accounts. Allocate to the accountant access to the system applications that best suite his needs.

Mini bank
The mini bank offers a detailed overview of transaction related data. Do you wish to see what funds are left on the players' accounts? Access to system wallets is available here with a detailed insight to various money types. The cashier enables simple money transfer between accounts. If a high roll player deserves a special one time bonus, award the player through the cashier. Having control over the players' withdrawals is a healthy approach to a healthy business. Check out and approve all pending withdrawals in the mini bank – withdrawals section.

Reporting
The reporting tool is very flexible and offers an insight to every detail. Choose your starting point of analysis: the casino as a whole, the players, the games or the transaction flow and dig deeper as you go along.

Marketing
A powerful marketing system provides managing of marketing campaigns, partners and policies of rewards and commissions. Award your player for first or every deposit that they make. Create theme seasonal marketing campaigns with custom bonus types. The bonus points policy is an additional feature for awarding the players as they play along.

On fly player tracking and gaming history
See what's happening in the casino lobby at this very moment. Player tracking is a detailed graphical review of the current play which is all together stored in the gaming history section and can be recalled for months and months earlier.